John V. Santilli is Senior Vice President of Operations for Lenfest Media Group. He oversees general operations, production, media, call center, fulfillment, strategic retail partnerships and all client-related services. With an extensive marketing and sales background focused in managing direct response television, direct mail, telemarketing and radio, John has supervised all elements of campaign operations including sales, call center, creative development, production, list management, and customer retention.
Prior to Lenfest Media Group, John spent more than a decade at an executive-level building and managing a $25 million annual direct response marketing program for one of the largest public mortgage companies in the region. During his tenure, John directed all supporting sales operations managing over 300 employees and fielding more than 50,000 inquiries per month.
John has earned a Master of Science degree from the Organization Dynamics Management program at the University of Pennsylvania and a Bachelors of Science for Business Administration with a concentration in Marketing from Drexel University. He currently resides in Wynnewood, PA with his wife and three children.